Some information about your treatment

Some information about your treatment, to read before your appointment.

NOTE: Treatment information has been updated here, to take into account extra precautions since the COVID pandemic – please read this before your appointment as some of the information below does not apply, with current restrictions. 

I am able to provide treatments at your home, or another venue, by arrangement, but if we have not arranged this then your appointment will be at Health Conscious Health Food Shop, in The Precinct, Llantwit Major.  Please arrive at the rear entrance of Health Conscious couple of minutes before your appointment time – the rear access is found at the bottom of the short lane adjacent to Pastures Green florist, at the orange fire door on your right as you reach the bottom of the lane.  I will be waiting at the door for you a few minutes before your appointment time, ready to welcome you and take you to the treatment room which is on the First Floor of Health Conscious.  Reaching the treatment room requires ascending two short flights of stairs which have handrails on either side – there is no lift access, and so receiving treatments in this room will not be suitable for clients with mobility difficulties that prevent them from climbing stairs.

During the initial treatment I will carry out a full consultation to understand any health conditions you have and to note medication you may be taking.  This information ensures I provide the most appropriate treatment for you.  The consultation generally takes ten to fifteen minutes, depending on complexity of health conditions, and forms part of the initial appointment time. Once we have completed the consultation,  I will then ask you to sign a consent to treatment.  All information I collect is confidential and kept securely and in accordance with the GDPR privacy regulations.

Prior to your treatment please read my privacy statement, found on my website, as prior to your treatment I will need to ask you to sign a paper copy of my GDPR privacy statement to confirm you agree with how I will retain your information.  This is something every organisation or practitioner holding personal information needs to do, since the recent introduction of GDPR.

About the treatment itself …

Massage treatments take place on a couch, and I will leave the room to give you privacy to undress to your underwear.  A drape is provided to allow you to fully cover yourself, and only agreed areas of the body to be treated will be uncovered during the treatment.  Depending on your preference, during the treatment I can use either plain Sweet Almond Oil or Grapeseed Oil, or a blend of these carrier oils infused with my own special blend of essential oils.

Reflexology treatments take place with you fully clothed and, usually, lying on a couch supported with pillows and bolsters. This ensures you are completely comfortable and that your feet are in the correct position for treatment.  For those who prefer a more reclined position, I can use my specialised reflexology reclining chair.  For the treatment I use a specialised reflexology cream, incorporating my own special blend of essential oils which contain properties beneficial to the skin on your feet.

The focus is always on providing an individualised treatment just for you, and ensuring you are completely comfortable at the start of the treatment is very important.

Payment Appointments are paid to me after your treatment, and can be made by cash or card (though cash is preferred due to commissions deducted from card payments). Please see my price list here. Consultations for new clients take place within the first appointment.

MPORTANT Cancellation Policy :  It is difficult to fill cancelled appointment slots if late notice is given.  For this reason I ask for at least 24 hours notice if you need to cancel or re-arrange an appointment.  If appointments are cancelled with less than 24 hours to go before the appointment time, I charge £20 cancellation fee for 60 minute appointments and £30 for 90 minute appointments; if appointments are cancelled within 2 hours of the treatment time, or is not attended, the full payment is due.